The COVID-19 pandemic has taken a toll on the mental health and well-being of individuals around the world, and at UW Medicine we are no different. On this page, we provide information and access to a variety of formal and informal mental health resources for our community. The newest addition is a tool called the UW Medicine Employee Mental Health Support (EMHS) program which can help UW Medicine employees and their household members who live in Washington State navigate a variety of mental health resources.

EMHS Intake Form

You can access the intake form here. A Health Navigator can help you identify options available to you. There is no charge to speak with an EMHS Health Navigator. The intake form and communication with the Navigator is completely confidential unless there is risk of harm to self or others.

Those seeking resources for individuals under the age of 18 may be directed to Washington’s Mental Health Referral Service for Children and Teens (833-303-5437), at Seattle Children’s Hospital designed to help people access care in the community.

CareLink

UW CareLink is the employee assistance program provided for PEBB benefits-eligible UW employees, their dependents, and other household members.  Offering five free counseling sessions for each issue you work to solve, CareLink can assist with care for adults and minors.  Offering a network of multilingual master’s level or above counselors, CareLink is available nationwide 24 hours a day, 7 days a week by calling 866-598-3978 (For TDD 800-697-0353).

Tips for using CareLink:

  • Specify your preferences for a counselor match: qualifications, language, race, gender, etc.
  • Ask for providers who accept your insurance in case you want or need more than the five free visits.
  • Upon request, CareLink can schedule your first counseling visit.

Peer to Peer Program

A conversation with a trained supportive colleague.

The peer to peer program is designed to provide a supportive listener after a stressful event or when your job feels overwhelming. Any care team member can access one on one support from a colleague in their field – a trained peer supporter. Find out more and schedule a conversation for you or a colleague here.

Supportive Conversations

Free, confidential conversations with clinician colleagues. UW Medicine Department of Psychiatry and Behavioral Sciences faculty and staff volunteers are available to provide UW Medicine staff and faculty with free, informal, telephone or video-based conversations.

The intake team is available Monday through Friday, 9am to 4pm to facilitate scheduling but conversations can occur outside these hours. Requests for support can be made online via the COVID Support Request Survey.

Graduate Medical Education (GME)

Offers free and confidential counseling services for individuals and couples in addition to other wellness resources for ACGME and CODA program residents and fellows.

Undergraduate Medical Education (UME)

UME provides services through the School of Medicine’s Counseling & Wellness department program in Seattle or as part of the WWAMI regional program for medical students and their partners. All of the medical student counselors are licensed mental health professionals who are experienced and knowledgeable in providing psychotherapy and counseling to medical students experiencing a broad range of concerns. All services are free and confidential.

SoM Allies Program

The UW Medicine Allies program serves graduate students and postdoctoral scholars across the School of Medicine. Allies are faculty and staff who provide trainees with support during conflict with mentors and lab mates, assistance in navigating institutional barriers to success, and connection with institutional and community services. Allies stand in solidarity with trainees, so they don’t have to face challenges alone. Allies are available during weekly drop-in hours or by appointment.

Physician Support Line

national, free, and confidential support line service made up of 600+ volunteer psychiatrists, joined together in the determined hope to provide peer support for our physician colleagues and American medical students as we all navigate the COVID-19 epidemic.

No appointment necessary. Call the national support line at 1-888-409-0141 available 7 days per week, 8am – 1am Pacific Time.

Additional resources for minors (under 18 years old)

Washington’s Mental Health Referral Service for Children and Teens (833-303-5437) at Seattle Children’s Hospital designed to help people access care in the community.

Guided Pathways offers one-to-one parent support to help guide families through care options.  Phone: 253-236-8264 or info@guidedpathways.org.

Public employees benefits by health plan

To learn more about behavioral health resources available through your UW Medicine sponsored insurance plan, please refer to the Washington Health Care Authority: Behavioral Health Services by Plan.

Each plan’s carrier provides access to behavioral health services. Based on your plan, you can use the link above to find the mental health and substance use disorder (SUD) treatment services available and learn how to access them.